QUESTION: "Can you release my band's shitty basement recording on cassette tape?"
ANSWER: 1) We only release death metal and death metal-affiliated subgenres. Don't even bother reaching out if you play a genre outside of that. 2) If you don't know how to play your instruments, write a memorable song, or draft a legible email, please don't waste my time. 3) If you play death metal, think you'd fit on the roster, and have a recording you want me to hear, please email it to [email protected] - send along any other pertinent info, as well. If I don't reply, it's best to assume that it's a no from me, dawg. Nothing personal. I just have very specific preferences and I'm trying to cultivate a roster that reflects that.
QUESTION: "I ordered something 3 days ago and it still hasn't shipped. What the fuck?"
ANSWER: Gurgling Gore isn't an organization. It's a total one-man operation. Everything is handled by me: Big Daddy Gore. That includes the order fulfilment. I have a full-time career in IT, school-age kids, a loving wife, and a house that requires endless upkeep. Sometimes there legitimately isn't enough time in the day. I do my fucking best to get all orders out as quick as possible. But there are times when I just can't get to it within a few days. This isn't Amazon. I'm not Jeff Bezos. Have patience. If you are without grace or understanding, then by all means you can go order a Taylor Swift record from Walmart instead. They'll have it shipped to you within a day.
QUESTION: "Where is my package? Tracking hasn't updated in 4 days."
ANSWER: Your guess is as good as mine. I am not privy to any special insight that you can't see yourself by looking on the USPS website. If you ordered media, it's likely your package was shipped via USPS Media Mail. It is the most affordable shipping method. That being said, the tracking is unreliable and the delivery time can be slow. They estimate an 8 day delivery time from time of shipment, but in my experience that's a best case scenario. It is best not to worry about it truly being missing unless it hasn't arrived in 30 days. At that time, if you truly believe it is lost, please file a Missing Mail Claim via the USPS here: https://missingmail.usps.com/
QUESTION: "My package arrived and it looks like the mail man took a shit on it and then ran it over with his van. Can you send me a replacement?"
ANSWER: I try to pack everything really well, but from time to time a disgruntled postal worker decides to take out their frustration on a package. I'm a sympathetic dude; hit me up via the Contact page of the site.
QUESTION: "Do you trade?"
ANSWER: Yes, I love trading. Shoot me an email via the Contact page of the site, and I'll send you my list. If you're looking for wholesale, I can provide that too.